Many motorists and pedestrians periodically have a question: is it possible to complain about illegal parking? This happens due to the thoughtless and sometimes boorish behavior of drivers, who can block the exit, block the sidewalk, and also like to park on the seeded lawn. We will try to answer all sorts of questions regarding this topic.
Where to file a complaint about illegal parking
There are various ways to report illegal parking to the relevant authorities; we will tell you about each of them in more detail.
Contacting the traffic police
The easiest and most common way is to contact the traffic police. This can be done using an electronic application through the traffic police website. In addition, you can simply call phone number 02 and report, for example, about parking on the lawn. In the latter case, there is a high probability that the employees will not react promptly and will arrive at the scene when the offender has already left it.
Appeal to the district police officer
In the case where residents of the yard regularly arrange illegal parking on the sidewalk or park on lawns, it makes sense to report this to the local police officer in your area. To submit an application, evidence in the form of photographs/videos will be required.
In order for the appeal to be valid, there must be at least 2 images of the offender recorded on disk. Photos can also be printed or saved on a flash drive, however, there is a high probability that it will not be returned to the owner, but will remain in the file.
In addition to the evidence base, a citizen must submit an application that should indicate:
- date and time of violation;
- address and location of the vehicle.
Be prepared that you will have to spend a certain amount of time filing a complaint with the local police.
Portal angry citizen
This service is intended for sending complaints to the traffic police and other departments. On the website, select the problem - “Improper parking”, then click “Solve the problem”. After this, you need to describe the situation in detail, attach a photo and select the recipient.
Moscow assistant application
Modern technologies are developing daily, making our lives more and more comfortable. Today, in order to file a complaint about an illegally parked car, you just need to download and install a mobile application. Registration in this application is carried out through the Moscow government services portal.
To file a complaint against a violator, you only need to take a photograph of him. The application independently recognizes the vehicle and its owner by license plates, after which the program sends the information to the appropriate authorities. It is important to make sure that the vehicle number is recognized correctly, otherwise the innocent car owner will receive a fine.
It is worth noting that the person who reports the offense will be rewarded - he may receive free parking hours, theater tickets and other gifts.
Other services
In addition to the above services, it is possible to download the Spot application in the App Store or Scout in the Google Play store. Let's say you decide to complain about parking on the lawn, to do this you will need to go into the application, take a photo of the offender, and determine the location.
Before complaining to the traffic police, the program checks the quality of the photos and their authenticity; you cannot upload photos from your phone, you can only take photos in real time. The clearer the pictures and the more correct the application, the higher the chance that the careless driver will be punished.
How to challenge a parking fine in Moscow
If you do not agree with the department’s resolution or did not violate it at all, you can challenge the fine for parking in the wrong place or failure to pay for a parking space. You need to contact the service that issued the fines directly.
Before filing a complaint about a parking fine in Moscow, we recommend that you contact the chat on the website or seek qualified legal assistance in the online form. They will help you collect the necessary package of documents and fill out the application correctly, which will increase the chances of a positive result.
You can challenge the decision within 10 days. The countdown starts from the date of receipt of the decision by mail. If for some reason you do not have time to file a complaint within the specified period, you must file a petition to extend the deadline for filing an application.
If it is not the owner of the car, but a third party who is challenging the fines, then in this case a power of attorney is needed.
Appealing an AMPP fine
In order to challenge a fine from Mosparking, the car owner must:
- fill out the form according to the sample that can be downloaded below;
- certify it with your signature;
- collect the necessary documents.
You can file a complaint for a fine of the State Civil Institution of the AMPP for parking at the branch from 8:00 to 20:00 at the address: st. Staraya Basmannaya, 20/1 or st. 1905 Goda, no. 25 or by mail: 125040, Moscow, st. Skakovaya, no. 19.
You can appeal a fine for both illegal parking and non-payment of paid parking in Moscow by sending an online request. You can do this on the sites:
- Autocode;
- mos.ru;
- Moscow transport.
To apply online, you need to register on the specified portals.
How to challenge a MADI fine
To appeal decisions of the Administrative Road Inspectorate in Moscow, you also need an application addressed to the head of MADI and a standard package of documents. You can appeal MADI fines online on the Moscow Transport, Autocode or mos.ru portals in the Services section.
You can also challenge the decision by personally contacting the address Kalanchevskaya Street, building 49, or by sending a letter by mail to this address. You can file a complaint about MADI fines on the official website of the Moscow government's electronic reception desk.
Challenging a parking fine at the traffic police
Citizens can appeal a traffic police fine for illegal parking in two ways:
- by contacting in person the address of the department that issued the fine;
- by mail.
At the moment, it is not possible to challenge the decision of the State Traffic Inspectorate online.
Is it possible to appeal a fine online?
At the moment, you can appeal a parking fine in Moscow online if the decision was issued by MADI and AMPP services. You can leave a complaint on the portals:
- Moscow transport;
- Autocode;
- mos.ru in the “Services” section.
Before you can challenge a parking ticket online, you need to register on the selected site. To do this, you will need your driver's license and vehicle information.
When filing a complaint, you will need to enter the requested information in the online form and attach scanned copies of the standard package of documents.
What documents may be needed
To challenge the decision, you will need the following documents:
- an application indicating the full name, passport details, contacts, details and reason for the fine specified in the resolution;
- documents, photographs, video materials or other evidence confirming the unfoundedness of the imposition of sanctions.
You can find a sample application to appeal a parking fine on our website.
Deadline for appealing fines
A complaint for unjustified imposition of penalties must be filed no later than 10 days from the date of receipt of the receipt for payment of the penalty. The period for appealing a parking fine is 10 days. The countdown starts from the moment the complaint is received. After reviewing the application, the car owner is provided with a copy of the decision within three days.
Punishment for violators
For any violation of traffic rules, an administrative penalty is imposed in the form of a certain amount, and in some cases the car may be towed. Penalties, depending on the type of violation, range from 500 rubles to 3 thousand. For example, the fine for parking on the sidewalk for pedestrians is 1,000 rubles, and for the fact that the driver blocked the passage of other traffic participants, he will have to pay 2,000 rubles.
Where can you complain about a rule violator?
Complaints are accepted in person or electronically against traffic violators only at the State Traffic Inspectorate. No other structures will deal with this issue.
At the traffic police
You need to contact the traffic police department, depending on where exactly the traffic rules were violated. The rule of territorial jurisdiction applies.
The completed complaint form must be accompanied by:
- photographs - print in advance (at least 5 pieces);
- video - on a CD or memory card.
You can post all the information on the Internet (after restricting access to the material). Write a link in the text of the complaint, noting that you can use it to view the evidence base.
For your information! In the text of the appeal, it is necessary to refer to the traffic rules clause that was violated.
Via the Internet in electronic form
There are several applications that can be used to send statements to traffic police officers. They are currently working in test mode, mainly in Moscow and the Moscow region or on the territory of the Republic of Tatarstan:
- Assistant to Moscow. The complaint can only be filed in the capital. Violations of parking rules are recorded.
- Dobrodel. Residents of the Moscow region use it. Here we select the “People’s Inspector” tab. The fields are filled in according to prompts and pop-up lists. The list of reasons for which you can file a claim is limited.
- People's Inspector. At the moment, the program operates in the Republic of Tatarstan.
- SPOT. You can complain about improperly parked cars, bad roads, or non-compliance with road signs.
You won’t be able to write to the inspector through State Services. Internet applications are convenient because to send a complaint you do not need to separately search for its sample. Minuses:
- most applications are in the testing stage;
- the choice of offenses is limited.
Instructions on how to act correctly
In order for a complaint to be justified, there must be a violation, as well as an evidentiary basis. Only in this case the offender will receive what he deserves.
1.Determine whether the car is parked correctly. Before filing a complaint against a negligent driver, you need to make sure that he is a violator. His illegal actions may include the following:
- did not pay for paid parking;
- car parked under a sign prohibiting parking
- stopped on the lawn, sidewalk;
- left the car at a pedestrian crossing or bus stop;
- blocked the exit for other road users.
2. Record the violation. In order for your complaint to be considered, it must be supported by facts - you need to take a photo or shoot a video. When collecting evidence, it is important to adhere to the following rules:
- The license plate number of the offender’s parked car must be legible in the photo; the license plate number is used to determine the penalty;
- The evidentiary material must show exactly how the driver violated the traffic rules (standing on the lawn, under a sign, etc.).
3.Leave a complaint on the traffic police website.
Complaint to the traffic police about illegal parking
According to subparagraph h) of paragraph 11 of the Regulations, heads and their deputies and other authorized employees of the territorial divisions of the State Traffic Inspectorate are required to conduct personal reception of citizens, consider written and oral appeals, and also notify applicants about the results and measures taken on the issues identified in complaints and appeals.
Due to the fact that the traffic police is a division of the Ministry of Internal Affairs of the Russian Federation, the reception of applications and complaints from citizens is carried out in accordance with the requirements of the Instruction on the organization of consideration of applications in the system of the Ministry of Internal Affairs of the Russian Federation, approved by the order of the department “On approval...” dated September 12, 2013 No. 707.
Registration of written requests received by mail, including those sent via the Internet, is carried out within 3 days.
Important! All personally submitted applications and complaints from citizens containing information about offenses committed are accepted and registered by the operational duty officer in a special Accounting Book (KUSP) around the clock. According to paragraph 42 of the Instructions, the duty officer is obliged to issue a notification coupon to the applicant, which confirms the receipt of the complaint.
The period for consideration of the application is 30 days.
Filling out the application correctly
Many citizens do not report violators for the simple reason that they feel sorry for their time and nerves, and some do not even know where to report a violation of parking rules. In fact, everything can be done quite simply and quickly through the official website of the traffic police.
You must select “Services” - “Receiving requests”. You will not be able to submit an application until you check the box “I have read the information”, it is outlined above on the website. On this page you will find out for what reasons your application may be rejected (false data, lack of photos). Now you can proceed to filling out the application:
- Select the region and division where the complaint will be sent.
- Next, enter information about the applicant - full name.
- Provide feedback information - email or postal address. There is a field for specifying a mobile phone number; filling it out is optional, but traffic police officers may need to contact you and ask some questions.
- Next, you need to write the text of the appeal, describe the event, the car in detail and attach photographs, upon completion, click “Send appeal”.
- You will then see what number has been assigned to your application. The government agency has 30 calendar days to review and respond; after this time, they are required to send a response to your address.
Filling out the application will not take you much time, and as a result, the traffic violator will be held accountable.
Do not ignore the disrespectful behavior of drivers on the roads and courtyards; the more responsible citizens there are who do not waste their time and file complaints against violators of traffic rules, the faster this situation will change. Having paid an administrative fine several times, the driver will think twice before leaving the car on the lawn or sidewalk again!
What the law says
The traffic rules themselves do not contain a direct ban on parking on the lawn, but the sanction for it is regulated by Article 12.19 of the Code of Administrative Offenses of the Russian Federation: for a first-time violation, you can get off with a verbal warning, but a minimum fine of 500 rubles is also possible. In federal subjects, the fine for such parking increases many times over and can increase tenfold. It is not at all necessary that grass grow in an area with a lawn - formally, it is considered to be any piece of land not covered with asphalt that borders a roadway or pedestrian road. Thus, in theory, you cannot park on any piece of land owned by a municipality or residential building - because grass could grow there!
