You've probably heard more than once about various ways to eliminate potholes and uneven roads through the efforts of vigilant citizens. Today we will tell you where you can go to request that the ill-fated hole be repaired.
In today's collection we will tell you how you can improve the situation on the road, help the residents of your city and yourself.
Constantly maintaining roads in a condition suitable for motorists is not at all easy: it is much easier to invent a bunch of applications, portals and various sites in order to mark newly formed potholes in order to inform motorists or further eliminate the problem. Well, here are the most popular 8 ways to deal with defects on the roads.
“YamaNaYame” - dangerous sections of roads in your city
https://www.yamanayame.ru/
Essentially, this is a Yandex map on which (in any city in Russia) you can mark a hole on the road, indicating your email address, the classification of the danger level, and also attaching a photo of the hole.
pros
- Quite easy to use.
Minuses
- No mobile app.
- Using this site, you can either see where the pits are or add information yourself. But no one will correct the situation further.
Reasons
Before writing a complaint about roads, you need to familiarize yourself with the standards that they must meet. This can be done by GOST 50597-93, which defines the requirements not only for roads under construction, but also sets the degree of permissible damage to the old surface.
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Roads are divided into three main categories:
- A – over 3000 cars per day;
- B – from 1000 to 3000 cars per day;
- C – up to 1000 cars per day.
There should be no damage on the road that could in any way interfere with the permissible speed of traffic flow.
Permissible amount of damage to roads according to GOST per 1000 m2:
- for category A – 0.3 (1.5) m2;
- for category B – 1.5 (3.5) m2;
- for category C – 2.5 (7) m2.
Potholes on the road should not exceed the following dimensions: 15x60x5 cm, where 15 is length, 60 is width, 5 is depth.
For the asphalt pavement to be laid, the basic requirement is set: in large cities, the thickness of the road must be at least 15 cm , in others - at least 5 cm . If the thickness of the layer is less than the established one, then this is considered a violation and will be appealed in court.
"Antiyama" is a new commercial organization in Krasnodar
https://antiyama.ru
The essence of the project is this: you photograph the pit, make an application, then distribute the information on your social networks. The five most popular potholes (popularity is determined by likes) are repaired for free. The rest are asked to pay for road repairs out of their own pockets. As stated on the Antiyama website: “The minimum cost of one pit is 1000 rubles.” The service is a real godsend for those who can no longer wait for the favor of municipal institutions, and are ready to fix the problem on their own for the sake of their own safety.
The service is really very convenient, there is an application for IOS: https://itunes.apple.com/ru/app/antiama/id929089374 They also promise that a new application for Android will appear soon. Antiyama is not going to stop at one city. So, perhaps soon the ill-fated hole in your Moscow yard will also be repaired for free and quickly, if you get a lot of likes, of course!
pros
- User-friendly interface.
- There is an application for IOS.
- The problem can be solved in a couple of days (for free, if you're lucky).
Minuses
- No Android app.
- For now, you can only use the services in Krasnodar.
Application to the traffic police
You can start the fight against Moscow potholes by contacting the traffic police. There is an application form on the official website of the State Traffic Inspectorate of the Ministry of Internal Affairs of Russia. In your appeal, you must provide your details (full name, address, contact phone number, email address), as well as describe the problem in as much detail as possible and attach photographs.
You can send an appeal not only via the Internet, but also by regular mail to the address: 127473, Moscow, Sadovaya-Samotechnaya street, building 1. The website notes that registration of appeals is made within three days, and is considered within 30 days from the date of registration . After your request, a response to your request will be sent by mail or email.
pros
- You contact the traffic police directly.
Minuses
- It takes a lot of time to review an application.
- Experts say that the State Traffic Inspectorate does not check applications via the Internet as quickly as applications sent by regular mail.
Where to complain about uncleaned snow and icicles
On the roadway
Snow removal should begin after the end of the snowfall or after every 5 centimeters of snow has fallen. Roads are first swept (the Moscow Ring Road, including transport interchanges, and main highways, provided the passage of the column of cleaning equipment is ensured, must be swept within 2 hours, other roads - within 3 hours), then treated with de-icing agents (this usually takes 3 hours). But usually, de-icing material distributors follow directly behind the snow removal column.
Snow may remain on some streets, but the area of such areas should not exceed 30% of the road and they should be treated with crushed stone of a fraction of 2-5 millimeters.
On the roadside
Roadsides must be cleared of snow within 24 hours after the end of the snowfall.
On sidewalks and public stops
Cleaning should begin immediately after the end of the snowfall, and if necessary, it should be repeated after every 5 centimeters of snow falls. No more than 5 hours are allotted for work from the end of the snowfall.
On sidewalks and public transport stops, only combined anti-icing materials are permitted to remove ice. According to the special instructions of the city operational headquarters, crushed stone of a fraction of 2-5 millimeters can be used on sidewalks.
In tray parts of streets and driveways
Snow cleared from the roadway and sidewalks and thrown from roofs must be moved into the tray parts of the streets and driveways. It must be removed within 12 hours to 7 days, depending on the road and the amount of precipitation.
In the courtyard
Areas near entrances and sidewalks must be cleaned every 3 hours during heavy snowfalls. To prevent snow from interfering with the movement of pedestrians and vehicles, it must be moved to the edge and then piled on specially designated areas. If the thickness of the snow cover is less than 2 centimeters, street cleaners are recommended to sweep the roads. During ice conditions, the road part of the courtyard area is treated with reagents.
On the roof
During thaws and heavy snowfalls, first of all, dangerous areas under protruding elements of facades, metal and pitched roofs should be fenced off. Icicles and snow overhangs should be removed immediately as they form, but only during the daytime. Roofs along main highways, pedestrian areas and playgrounds, and roofs of entrances must be cleared of snow within 2 days after a snowfall. The remaining roofs to be cleaned must be done within 3 days after the snowfall.
Contacting OATI
You can also complain about “local destruction” on the road to the capital’s OATI; the department has a specialized road inspection. An appeal can be sent through the department's reception desk, having previously read the rules for appeals. You can also leave a request by calling the hotline or sending a written request to the address: 121099, Novy Arbat Street, 36/9. Whatever method of contact you choose, you should receive an official response from the department.
pros
- Contact the Association of Administrative and Technical Inspections directly.
Minuses
- Reviewing your application is a fairly lengthy process. As in the case of the traffic police, it is better to send an official letter to the OATI itself. In this case, perhaps things will go faster.
Legislation
Work to clear streets of debris and snow is regulated by various documents.
- Housing Code No. 188-FZ dated December 29, 2004, in Article 36, talks about the common property of an apartment building, which includes the land plot near the building.
- Decree of the State Construction Committee of the Russian Federation No. 170 dated September 27, 2003 lists the rules for the use of housing stock and provides for the procedure for removing ice.
- The Methodological Manual on Housing Maintenance MDK 2-04.2004, approved by the State Construction Committee of the Russian Federation, offers options for work carried out to eliminate snow drifts.
- Order of the State Construction Committee No. 139 dated December 9, 1999 regulates the activities of janitors in cleaning areas.
- “Law on Sanitary and Epidemiological Welfare” No. 52-FZ of March 30, 1999 defines the rules for the safe living of people.
- SanPiN 42-128-4690-88 dated 08/05/1988, approved by the USSR Ministry of Health, regulates waste removal in the warm and cold seasons.
Is it possible to remove snow in the yard at night?
The issue of clearing yards at night is resolved differently depending on the region. Local quiet laws that prohibit the use of machinery at late hours sometimes conflict with snow removal timing requirements. After a snowfall, they are carried out 6 hours in advance, during heavy rainfall - every 3 hours. Footpaths must be cleared early in the morning.
Free HOTLINE:
Moscow time 8 (499) 938 6124
St. Petersburg 8 (812) 425 6761
Fed 8 (800) 350 8362
Ice from highways and roads is removed at night so as not to impede traffic.
Can a fine be imposed for leaving snow and garbage behind?
The management company and the HOA are responsible for uncleaned dirt. The law provides for fines for improper performance of duties by the latter. Rospotrebnadzor, housing inspections, the prosecutor's office, and the court can punish public utilities.
Important: for any unfulfilled work, management companies may be fined by supervisory authorities.
"RosYama" - interactive map of defects
https://rosyama.ru/map/
Internet project created by Alexei Navalny. On the RosYama website you can add information about the defect, as well as monitor the status of its elimination. The map is really incredibly convenient: icons indicate the types of defects, there is a convenient search on the map (you can see the condition of certain streets). You can send an application to the traffic police directly from the website, but again you will have to wait a long time - it takes the traffic police 37 days to consider the problem.
pros
- There are convenient applications for Android and IOS.
- The service is available for all cities of Russia.
- You can monitor the solution to the problem online.
- Very convenient and intuitive interface.
Minuses
- It takes a lot of time to process an application.
Complaint about inaction
If there is no response to your application or your legal requirements have been denied, then you should complain.
You can contact the traffic police. This body is obliged to monitor not only how participants comply with traffic rules, but also how the authorities maintain highways .
Since the quality of roads naturally affects safety, this area is within the competence of the inspectorate.
Inspection staff will conduct an inspection and, upon reaching a verdict on the need for urgent repairs, will issue an order to the municipality .
In addition, you can contact the prosecutor's office . This is a government body created specifically to carry out supervisory activities, including over the administration.
Code of Administrative Offenses in Art. 12.34 we provide sanctions for this violation in the amount of 20-30 thousand for officials and 200-300 thousand for legal entities. And in a situation where the poor condition of the roads has led to minor and moderate harm to health, a fine of 50-100 thousand is imposed on the employee and 400-500 on the organization.
If, due to the poor condition of the roads, a person himself or his property was injured, then he can go to court for compensation for damage . Read how to complain about a judge here.
GoodRoads app
https://goodroads.ru
To improve the quality of Russian roads, the GoodRoads application was released in 2012, which collects data on the condition of the road surface as the car moves and allows motorists to choose a safer route. The principle of operation is very simple: the user installs a mobile application on his smartphone and launches the program every time he drives the car. As the car moves, the GoodRoads app collects data about the condition of the road and sends it to the server, where it is processed using complex algorithms and data mining methods. The information is then visualized on a map and sent back to mobile devices.
The GoodRoads app is free and available on the App Store and Google Play. The uniqueness of the service is that it includes statistics for the user and the region (number of detected potholes, mileage, user rating, rating of roads in the region), a map with potholes and speed bumps marked on it, and also warns car owners about problem areas along the way.
pros
- The application is quite convenient and does everything for you.
Minuses
- Unfortunately, this service only gives users an understanding of the condition of the roads, but does not contribute in any way to changing the traffic situation.
File a complaint about unclean yards
If the proposed methods failed to achieve cleaning, you can complain to the district prosecutor's office, Rospotrebnadzor, or the State Housing Property Department. When appealing to higher authorities, you will have to prove that subordinate units are not doing their job. Photographs, testimony from neighbors, and responses from utility workers and inspectors to appeals will help confirm the validity of the claims.
Important: the court (for damages) may be the final authority to resolve a dispute.
