Guarantee for shoes in the children's world 31 days

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Published: 08/23/2018

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Returning shoes to a store during the warranty period is regulated by Russian legislation. The buyer may make claims for goods of inadequate quality and demand compensation for damages.

• Normative base
• Terms for returning to the store Warranty period for shoes by law
• From what day does the warranty begin?
• What affects the length of the warranty period

Warranty for shoes.

Important

Fortunately, in Russian legislation there are many cases when you can legally demand a refund or exchange. Is it possible? Note:

1. If the shoes you purchased are of high quality, you will be able to exchange or return them on the same day.
2. Shoes must be unworn and in their original condition.
3. If a discount was made on shoes when purchasing not due to defects, then exchange and return are also possible.
4. The warranty period for purchased shoes is calculated from the start of the season.
5. If you do not have a receipt, you can provide other evidence that these shoes were purchased in this store.

If the product is defective, you can also demand money for the purchased product or its exchange. An option for compensation for repairs or a discount is possible if you want to keep this pair of shoes.

We return an unsuccessful or useless purchase: returning shoes to various stores

Info

An option for compensation for repairs or a discount is possible if you want to keep this pair of shoes. To return the goods, you need to contact the store where the shoes were purchased with your passport. National legal Internet portal of the Republic of Belarus If the buyer refuses the goods, the seller must return to him the amount of money paid by the buyer under the contract no later than 7 (seven) days from the date the buyer presents the corresponding demand.

Returns of goods purchased in a store are made at the ECCO store at the place where the goods were purchased. The warranty period for umbrellas is 12 months. When purchasing shoes through the online store of this network, if an industrial defect is confirmed, all costs associated with shipping the goods will be reimbursed to you. Rendezvous Exchanges and returns in this store are carried out on the general basis established by law.

Children's world: return of goods

Shopping for goods for families and children often results in problems due to the need to return.

And the reason for this is not always poor quality. The products presented in this retail chain satisfy the needs of children of all ages and are divided into the following groups:

1. toys, games;
2. products for the little ones;
3. products for school and creativity;
4. active recreation, sports;
5. clothing, accessories, shoes.

The store presents products from leading brands that have international certificates of conformity.

Many retail outlets have a negative reputation in this matter. How is it going in Children's World? Let's take a closer look. Detsky Mir is a specialized store aimed at meeting the needs of minor consumers, their parents and employees of medical and educational institutions.

How many days does it take to return shoes in Belarus?

Shoes are out of order: how to get your money back?

• from November 15 to February 28(29) - winter
• from March 1 to April 30 - spring
• from May 1 to September 14 - summer
• from September 15 to November 14 - autumn

The exception is year-round footwear (shoes for sports, dress shoes and slippers). Hosiery and shoe care products are not subject to return or exchange. Requirements for returning new shoes

• shoes must be in marketable condition (unworn);
• shoes must have all components;
• shoes must be packed in branded individual boxes;
• It is not allowed to apply your own markings to shoes or boxes (price tags, etc.)

Return of used goods Refunds for goods of inadequate quality are made upon written application from the buyer.

Consumer rights

If a person bought low-quality products in 2019, during the entire warranty period of the shoes he has the right to contact the seller with one of the following requirements:

• free elimination of defects in shoes or reimbursement of costs for the process;
• replacement with another product of the same brand;
• proportionate reduction in cost;
• refund for shoes;
• replacement with a product of a similar brand.

For your information

Initially, you should ask for replacement shoes under warranty. It must be similar or in the same price category as the original purchase. Refunds are made only if the seller cannot replace the defective product with an analogue. It is necessary to contact the organization with a claim if defects are identified in the occurrence of which the buyer is not involved. The seller may send the goods for examination. Based on it, a decision will be made to approve the client’s requirements or refuse to satisfy the claim.

Are you a robot?

The warranty period for bags is 30 days from the date of purchase. During this period, if a defect is detected, you can return the product or exchange it. Exchange and return Attention Is it possible? Note:

1. If the shoes you purchased are of high quality, you will be able to exchange or return them on the same day.
2. Shoes must be unworn and in their original condition.
3. If a discount was made on shoes when purchasing not due to defects, then exchange and return are also possible.
4. The warranty period for purchased shoes is calculated from the start of the season.
5. If you do not have a receipt, you can provide other evidence that these shoes were purchased in this store.

If the product is defective, you can also demand money for the purchased product or its exchange.

What is a warranty case?

The list of cases in which you can contact the seller to return shoes under the 2020 warranty is strictly defined. The reasons for filing a claim may be:

• a crack on the sole;
• staining defect;
• seam rupture;
• curvature of seams.

IMPORTANT

The seller has the right to order an examination of the shoes. It must be carried out within 20 days from the date of receipt of the complaint (Clause 1 of Article 21 of the Law on PPP).

You can exchange or repair shoes under warranty even if the period has expired. To do this, within 2 years (in accordance with clause 5 of Article 19 of the law on ZPP) from the date of purchase, you need to carry out an examination and prove the presence of a manufacturing defect.

Question No. 43457 return of shoes under warranty

The consumer’s right to exchange and return goods of proper quality.” Provided that:

• the shoes have not been used (undamaged and uncontaminated),
• the integrity and proper appearance of the packaging are preserved,
• There is a cash or sales receipt.

Have you discovered a manufacturing defect? If you discover a manufacturing defect before use or during use (during the warranty period!!!), you have the right to:

• bring shoes to the store (in their pure form - including soles),
• have a cash receipt or sales receipt with you,
• warranty card and passport,
• fill out an application for return, repair, replacement or discount (depending on the nature of the defect),
• wait for an expert's opinion.

Warranty period for seasonal shoes: In accordance with the Law of the Republic of Belarus “On Protection of Consumer Rights”, Chapter 3.

Return if the sole comes off

In 2020, the sole is considered peeled if it has moved away from the top of the skin to a depth of more than 3 mm and a width of 1 cm or more. In this situation, the law allows for a return under warranty. The procedure will be performed in accordance with the classical scheme. A person will have to prepare the purchased shoes for return and contact the seller. It will be sent for examination. If it is confirmed that the damage was not the fault of the buyer, the store is obliged to exchange the product for a similar one, make free repairs or return the money.

Refusal to satisfy the requirements may become a reason for going to court. Before filing a claim, it is recommended to prepare an evidence base. In 2020, the buyer has the right to independently examine the shoes by contacting a competent organization. The result of the study must be attached with another document confirming the citizen’s correctness. The final decision will depend on the individual characteristics of the current situation.

How long is the warranty for megatop shoes?

Options for returning and exchanging purchases purchased during various promotions are considered individually. Contact the store with your passport, shoes, complete packaging and receipt for this product. Write a return request. As can be seen from the article, in the most popular shoe stores, the conditions for return and exchange are almost the same, and are drawn up in accordance with current legislation.

Attention

An application for a refund or exchange can be written in free form, or according to the sample proposed by the store administration. The statement should indicate the date the purchase was made, the reason why you want to cancel it, as well as the conditions for terminating the transaction that satisfy you. Please note: If during use you find out that the size does not suit you, then you will not be able to return the money or make an exchange.

If the purchase of shoes was using a card

If payment for the goods was made in cash, the procedure for returning shoes is not complicated. The citizen will have to contact the seller. If the buyer is right and the defect arose due to the fault of the manufacturer, the goods are exchanged or cash is provided.

Paying for shoes by card complicates the procedure. In accordance with the law in 2020, warranty returns in this case are carried out according to the standard scheme. However, in most cases it will not be possible to receive funds in cash. This is because the cash register records how shoes are purchased. Changing the form of payment will cause problems.

Tax legislation prohibits the return of funds from the cash register for goods purchased using a bank card. This will be regarded as misuse of funds. If a tax audit is carried out, the fact of violation of the law will become publicly known. This will result in sanctions being imposed on the store. The organization may be issued a fine of 50,000 rubles.

An additional obstacle is the agreement concluded between the seller and the bank. The document clearly describes the procedure for returning money. Typically, a financial institution prohibits the return of cash from the cash register for shoes purchased with a card. The store is unlikely to violate the requirements.

If the payment was made by card, this will increase the refund period. A person will have to attach 2 checks to the set of required documents. One of them confirms the fact of purchase, and the second confirms the debiting of funds from the card. You must have a means of payment with you. It will be needed to verify the number. If the store agrees to return the funds, they will be credited to the card. In this case, the return period is standard and should not exceed 10 days from the date of application.

However, in practice, the procedure may take a long time. The period can be 3-40 working days. The buyer has the right to contact the store’s accounting department and find out when the application for a refund for the shoes was submitted to the bank. Based on this date, you can calculate when the funds will arrive on the card.

Warranty for megatop shoes

Anonymous #a1f 6 January 25, 2020 at 06:50 And then I remembered a song about how: a girl walks around the city barefoot, her megatop shoes fell apart in the rain... Reply id6011 January 25, 2020 at 09:42 am reply Anonymous #a1f Anonymous #a1f, yeah))! It would be funny if it weren't so sad. Reply id40101 1 January 25, 2020 at 07:32 The sole of my sandals (and they were leather and quite expensive) fell apart after a week, and the sandals were bought in Minsk, I called the factory (made in Vitebsk) - they didn’t take it warranty, they told me to take them to the store where I bought them, but as a result I had to throw them away. After that I avoid these stores. Reply Lunar Symphony January 25, 2020 at 08:56 I was convinced of the quality of these shoes back in the summer: every two weeks I went to change my daughter’s sandals. Having changed the fourth pair, I took the money. In this store, depending on the shoe model, it can range from three to six months. Megatop A well-known chain of stores in the Republic of Belarus. You can return the money or exchange your purchase under the current legislation.

If the shoes are of high quality, but simply do not suit you, then you have two weeks during which you can make a return or exchange. If there is an industrial defect, it can be replaced within the warranty period. It can range from thirty to ninety days, depending on the model. How many days does it take to return shoes in Belarus? The consumer has the right to return such goods without consumer packaging (packaging). When returning to the consumer the amount of money paid for the goods, the seller does not have the right to deduct from it the amount by which the value of the goods has decreased due to full or partial use of the goods, loss of their marketable condition or other similar circumstances.

Warranty period for megatop shoes

When purchasing shoes through the online store of this network, if an industrial defect is confirmed, all costs associated with shipping the goods will be reimbursed to you. Rendezvous Exchanges and returns in this store are carried out on the general basis established by law. To make an exchange or return, contact the store with your passport, receipt and intact packaging.

Complete the application. If the shoes you purchased are damaged as a result of use, then you can use the free warranty repair service available in this store. The period within which free warranty repairs are carried out is set by the store management and depends on the amount on your bonus card. Currently, it is possible to use the free warranty repair service for a period of two to five years from the date of purchase.

Warranty period for megatop shoes

I took it to the store and they returned the money because... there was no replacement. Reply Svetlana Kotova 2 January 25, 2020 at 4:12 pm and I bought sneakers for 23 or 25 rubles at a sale last summer and everything is fine with them)) what’s wrong with me? Reply Anonymous #44c 2 January 25, 2018 at 5:10 pm for the same money you could buy quality shoes at Marco, their shoes wear well for me. I bought winter and autumn once in a megatop, I didn’t even go out of season: some were torn, others stank so much that it was as if they were Chinese Reply Anonymous #116 January 26, 2020 at 09:35 am reply Anonymous #44c Anonymous #44c, so they are Chinese shoes and sell. There, 90% of the assortment is made in China Reply Alexander Vitebsky January 25, 2020 at 09:34 pm I also avoid them, but even if I wanted to, their shoes don’t fit on my feet) And according to the subject... defectors Reply id6011 January 26, 2020 at 11:29 pm Today I was in the store where I bought the boots, and I got my money back.

Nuances

Experts advise purchasing shoes in branded stores. This action is worth performing for the following reasons:

• branded goods are usually of high quality;
• the products are covered by an official warranty;
• the fact of purchase is confirmed by a receipt.

For your information

The cost of products in such companies is higher. This is due to the quality of the products. Shoes purchased at the market or in a thrift store are more difficult to return. If a person decides to buy, it is worth foreseeing all the nuances in advance. Experts advise immediately asking the seller for a receipt and guarantee. If they are not provided, it is better to refuse the purchase. Precaution will help you avoid wasting time and money in the future.

It is worth carrying out an examination only in a situation where a person is sure that the occurrence of a defect is the fault of the product manufacturer. If it turns out that the damage was caused by improper storage or improper wear, you will not be able to refund or exchange the shoes. In this case, the citizen will have to pay the costs of the examination.

Created: 01 October 2011 Sat 15:24:49 . Section: “Need help” Messages in topic: 41,

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The keeper

You can also return it after the warranty period has expired. First, you should contact the store and describe the problem, explain that it is a factory defect and they will not accept shoes for repair. Most likely, you will be refused. They can pick up the shoes for their own examination. Don’t just give it away, ask for a receipt. The store has 10 days to do this. Then, if they do not agree to return the money, you need to go for 10 years October 125, tel. 39-96-05. An independent examination of the shoes will be carried out there. It costs about 250 rubles.

Next, write a claim in 2 copies, indicate in the claim the amount for the shoes and for the examination. Go to the store, preferably with two witnesses. If they refuse to return the money, leave them one copy, and ask for a store stamp on yours. They may refuse. Then send them a copy by mail, by registered mail, with notification, with a list of the contents. If they don’t respond again, go to court. They will return money for shoes, for examination, and for registered mail.

In such a case, everything was limited to leaving a claim in the store. They called themselves and returned the money for both the boots and the examination. The shoes were worn for 4 months, they were also defective and were not accepted for repair.

It’s more difficult with the absence of a receipt. We need at least some evidence: a warranty document with a store stamp or the seller’s signature, maybe witnesses. Here, most likely, you will have to go through court. All this is very troublesome, but possible.