General Prosecutor's Office of the Russian Federation address for written appeals

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How to file a complaint to the Prosecutor General's Office

Complaints to the General Prosecutor's Office are drafted taking into account mandatory rules. All appeals from citizens are considered by the agency’s employees unconditionally. Based on the results of the study, a decision is made, of which the applicant is notified.

Article 27 of the Federal Law of the Russian Federation N2202-1 “On the Prosecutor’s Office of the Russian Federation” dated January 17, 1992 guarantees the consideration of absolutely all requests received from citizens. Authority employees are obliged to pay attention even to anonymous statements.

Thus, any citizen of the Russian Federation has the right to write a complaint to the Prosecutor General’s Office. There are no restrictions on place of residence, official position, property status, nationality, literacy, language proficiency, and so on. That is, the appeal is considered by employees of the Prosecutor's Office in any case.

Attention! However, in order for a positive decision to be made on it and in order to speed up the time frame for investigating the application, the following information should be indicated in the complaint:

• surname, name, patronymic of a citizen of the Russian Federation applying to the General Prosecutor's Office;
• the applicant’s residential address, you can additionally specify an email address;
• the applicant's contact phone number for communication in case of additional questions;
• a detailed, consistent statement of the reasons why the applicant had to contact the Prosecutor's Office;
• exact requirements (not requirements for the culprit, but requirements for employees of the Prosecutor’s Office, for example, to conduct an inspection);
• the exact date of writing the complaint;
• a complete list of documents attached to the application as evidence.

Article 2 of Order of the General Prosecutor's Office of the Russian Federation N45 dated January 30, 2013 contains clarifications for employees of the Prosecutor's Office when receiving complaints containing too little information to solve the task.

Based on this document, all employees of the Prosecutor General's Office are required to consider all received appeals. If the information contained in the application is insufficient, within seven days after registration it is sent back to the applicant to provide complete information.

How to write an anonymous letter?

In accordance with Federal Law No. 59 of May 2, 2006, citizens have the right to contact government agencies in three ways:

• orally;
• in writing;
• electronic.

And according to the first paragraph of Article No. 11 of this legal act, officials have the right not to consider applications submitted anonymously.

However, when contacting the Prosecutor's Office, the applicant has the right to request that his anonymity be maintained during investigative actions.

In what cases should you contact the Prosecutor General of the Russian Federation?

There are many reasons for turning to the Prosecutor General of the Russian Federation. Often this is a violation of the provisions of current legislation. If the rights of a citizen of the Russian Federation are violated, he has the right to write a complaint to the Prosecutor's Office. The appeal identifies the persons who committed the violation of the right.

A sample complaint is published on the official website of the Prosecutor General's Office of the Russian Federation. If a person is not able to correctly draw up an appeal, you can contact an experienced lawyer. He will help you fill out the form and correctly, from a legal point of view, present requirements to the body’s employees.

Important! Not only the victim himself, but also a witness of the lawlessness that has occurred can contact the Prosecutor's Office. It doesn’t matter whether your rights were violated, or you noticed a violation of the rights of other citizens, or the provision of services by organizations that violate the interests of citizens. You can write a complaint to the Prosecutor's Office in any case.

Often, to resolve sensitive issues related to the protection of the rights and interests of citizens, the help of an experienced specialist is required. Don't hesitate to contact a lawyer. They will help you formulate your request correctly and set current requirements.

The Prosecutor's Office of the Russian Federation is considering many issues.

However, they can all be divided into several categories:

• exercising supervision in the field of compliance with current Russian legislation;
• fight and counteract corruption;
• protection of state interests in the field of national defense;
• protection of the interests of entrepreneurs, as well as legal entities;
• direction of work of bodies carrying out activities in the field of combating crime;
• ensuring the necessary security of the Russian economy;
• issues related to challenging illegal court decisions and disagreement with court decisions;
• work related to countering terrorism and extremism.

Employees of the Prosecutor's Office are required to consider all requests. If the resolution of the issue is not within the competence of the body, it is sent for further research at the place of consideration.

Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues. Find out more here.

What can you complain about?

You can complain about any identified fact of infringement of the rights and freedoms of citizens, non-compliance with legal requirements:

• refusal to make an appointment with a doctor;
• dismissal in violation of Labor Code;
• salary delay.

Statistics of appeals to the prosecutor's office for 2020 (presented by the Prosecutor General's Office based on the results of work for the year)

• untimely submission of the required information by various government agencies and other institutions;
• violation of the order of detention during arrest, beating and insult by police officers;
• doubts about the legality of regulations;
• any other violations of the law.

To resolve all these issues, you can complain to the prosecutor. When preparing appeals, it is recommended to carefully study the prepared example and ready-made samples of complaints to the prosecutor’s office, the rules for filing them and requirements. There are no strict rules for filing applications with the prosecutor's office. It is enough to follow the general rules of office work.

For any case of violation of legislation, current rules and regulations, write a complaint. Appealing to the prosecutor is a common practice in restoring the rule of law. A well-drafted application or complaint will be reviewed by the prosecutor within a month, with measures taken to restore the rights and freedoms of citizens mentioned in the document. The table shows statistics on appeals to the prosecutor's office for 2020.

Don't be afraid to contact the prosecutor's office. This is a common practice of restoring the rule of law. If you write and submit a complaint in a timely and competent manner, the prosecutor will figure it out and take action against those responsible. The basis for filing a complaint may be any violation of current laws by government agencies, senior officials, government and commercial structures, and other persons.

Methods of circulation

Complaints to the General Prosecutor's Office of the Russian Federation are submitted personally by the applicant.

However, there are other options for sending a request:

• through a proxy with a notarized power of attorney;
• by Russian Post by registered mail to the address: Moscow, Bolshaya Dmitrovka street, building 15A, index 125993, post office GSP-3;
• send a sealed package by courier;
• use Internet services, and in particular the official website of the General Prosecutor's Office of Russia.

It must be said that filing a complaint via the Internet is a very convenient and popular method.

Please note! In order to use it, you must:

• go to the official website of the General Prosecutor's Office of the Russian Federation https://genproc.gov.ru/contacts/ipriem;
• study the applicant's submission rules;
• check the box if you agree;
• Next, a window will open in which you will need to detail the essence of the complaint. The applicant will only need to fill in the blank fields. The sample complaint is designed in such a way that any citizen without special knowledge and skills can understand it.

Application processing time

At the legislative level, instructions have been approved for the consideration of citizens' appeals to employees of the Prosecutor's Office of the Russian Federation. According to it, any application sent from Russian citizens is considered by specialists of the authority within 1 month from the date of registration.

Remember! If the applicant’s appeal does not contain requirements for an inspection regarding a violation of the right, then it can be considered in a shorter period of time. As a rule, employees of the Prosecutor's Office give a response to such statements within one to two weeks.

Sample responses to complaints.

How to submit a complaint to the Prosecutor's Office via the Internet, read here.

How to file a complaint to Roszdravnadzor, read the link:

Results of consideration

After considering the complaint, an authorized employee of the Prosecutor's Office makes a decision.

There are several options for the development of events:

• satisfaction of the complaint. In this case, the applicant’s requirements must be fulfilled within the time period specified by the specialist of the Prosecutor’s Office;
• the application was rejected. Such a decision may be made if the stated requirements are unfounded;
• An explanation was given for the appeal. If the applicant does not make a demand, then based on the results of consideration of such an application, employees of the Prosecutor's Office are obliged to explain the legality of the actions or inaction of the body that violated the law;
• the complaint was forwarded to the authorized body. Such a decision is made if a complaint is sent to the Prosecutor's Office related to the resolution of issues that are not within the competence of the Prosecutor's Office.

If the applicant's complaint is rejected, it means that there were serious errors in it. For example, the incorrect name of the organization that violated the right or requirements, the implementation of which will lead to a violation of the current legislation of the Russian Federation, is indicated.

The prosecutor is wrong, how to appeal his decision

If the applicant disagrees with the prosecutor's decision, he has the right to appeal it to a higher-level prosecutor's office, as well as in court. If the prosecutor's office is inactive, does not accept your applications or sends formal replies to them, and you believe that the law has been violated, feel free to contact a higher authority. Thus, the answer to the question of where to complain about the prosecutor’s office is very simple: you need to write a statement to a higher prosecutor’s office, up to the General Prosecutor’s Office. You can also try going to court.