Rospotrebnadzor controls the interaction between sellers and buyers, and also monitors the quality of products and services. If a violation of rights has occurred, you can try to defend them. To do this, a complaint must be prepared to Rospotrebnadzor . A specific form of the document is not fixed in law, but this does not mean that the application can be drawn up arbitrarily. The paper must contain a number of mandatory information. In any other situation, it will be declared invalid. We will talk further about how to correctly draw up a complaint to Rospotrebnadzor, the powers of the government body, persons who have the right to initiate proceedings, methods of filing and the specifics of providing a response.
Sample document on violation of consumer rights
First of all, it is important to write your appeal correctly. After reviewing the paper, the representative of the regulatory authority should not have any additional questions. Therefore, it is recommended to use a sample complaint to Rospotrebnadzor. It will simplify the preparation of documentation. The citizen will only have to provide personal data. As a result, you will be able to complete the registration process much faster.
- Complaint to Rospotrebnadzor about low-quality goods
- Complaint to Rospotrebnadzor against individual entrepreneur
- Complaint to Rospotrebnadzor against the management company
- Complaint to Rospotrebnadzor against the bank
- Complaint to Rospotrebnadzor regarding housing and communal services
- Complaint to Rospotrebnadzor about the store
- Complaint to Rospotrebnadzor about noise
- Complaint to Rospotrebnadzor against debt collectors
- Complaint to Rospotrebnadzor about a cafe
- Complaint to Rospotrebnadzor against an insurance company
- Complaint to Rospotrebnadzor against Russian Post
- Complaint to Rospotrebnadzor against children's educational institutions
- Complaint to Rospotrebnadzor about imposed credit insurance
- Complaint to Rospotrebnadzor about unlawful actions of the organization
- Complaint to Rospotrebnadzor about the seller’s refusal to return wallpaper
- Complaint to Rospotrebnadzor about the seller’s refusal to process a cable return/exchange
- Complaint to Rospotrebnadzor against the contractor
- Complaint to Rospotrebnadzor against a travel agency
- Complaint to Rospotrebnadzor about a low-quality phone
- Complaint to Rospotrebnadzor against a car dealership
If you need to prepare a complaint to Rospotrebnadzor, you must follow a number of rules. The text of the appeal must reflect the following information:
- the name of the territorial body to which the appeal is sent;
- consumer data;
- document's name;
- description of the current situation. It is important to present the essence as accurately and consistently as possible. In this case, it is necessary to describe not only the event itself, but also the date of its occurrence, the address of the store and other important data. If the purchase was made via the Internet, the text contains a link to the site. When presenting information, it is important to adhere to a business style. It is strictly forbidden to violate the chronology of events;
- norms of legislation confirming the applicant’s correctness;
- list of applications;
- date and signature of the citizen.
In fact, in every situation that in one way or another concerns the violation of the rights of individuals during the sale of goods or the provision of services, you can contact Rospotrebnadzor. The average person has the impression that the government agency is only concerned with product quality control. However, it is not. Rospotrebnadzor is able to help citizens defend their rights both in the banking sector and in tourism and so on.
Video
Withdraw the complaint
Read (1 answer) Read (1 answer) Until what point can a cassation appeal be withdrawn? The trial has already been scheduled, but it has already been postponed for the umpteenth time. Is it possible to refuse? Legal group "Avanta" Yulia, good afternoon!
Yes, it's possible. Before the cassation authority makes a decision, the person filing the cassation. complaint, may refuse it by filing a corresponding application for refusal of the cassation appeal. Read (1 answer) Read (1 answer) Discussions and publications on the topic "" 05/11/2020 at 14:53, in the Views community: .04.2020 at 17:08, in the Views community: .04.2020 at 15:45, in the Views community : Comments: Read (2 replies) The approval for the reconstruction of the facade was withdrawn after 2 months due to a complaint from the store owner.
Activities of Rospotrebnadzor
Before writing a complaint to Rospotrebnadzor, you need to understand what functions the institution’s activities include.
The main list includes:
- supervision of compliance with sanitary standards;
- monitoring the absence of violations of current legislation;
- conducting scheduled and unscheduled inspections;
- determination of the social and hygienic situation in the company;
- performing certification in industries where there is a similar need;
- maintaining statistics and accounting;
- management of the activities of local departments of the institution.
The organization operates in accordance with the requirements of Government Decree No. 322.
