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Who should repair the roof in an apartment building if there is a leak?
Supporting information:
- How to insist on a major home renovation
- How to write an application for repairs correctly.
- Which structures should you contact?
Any wish or requirement of residents must inevitably be sent to the management company (hereinafter referred to as the Management Company), or to the homeowners' association (HOA). If there is no such appeal, none of the structures that you contact will be able to help you. This is a necessary first step. The appeal is made in the form of an application. The applicant must firmly understand the difference in the functionality of one structure or another and understand how the system for operating the housing stock is structured.
For complex and major repairs in a house with several owners, there must be a decision on this by the general meeting of homeowners. Such a decision can be made by the meeting regardless of the timing of the planned capital repairs approved before, based on the service life of communications and other equipment guaranteed by the builders. To convene a meeting, an application from one or more homeowners is required. Depending on the alarming facts motivating the need for urgent repairs, there may be only one such statement.
Major renovation
When deciding on a major overhaul, the meeting must determine:
1. Its timing,
2. List of works.
3. An approximate estimate for the work and the total amount beyond which expenses cannot be exceeded.
4. Sources of financing.
Owners of housing on the upper floors are more likely than others to encounter leaks, which cause many problems with the appearance of the apartment and with the appearance of seasonal dampness and year-round fungal mold. In order not to pay with your health, you need to “ring the bells” as soon as possible. To do this, it is useful to have in advance a sample of a well-written and executed application requesting repairs. This is important because when a problem comes to the house, the tenant experiences severe stress and is no longer able to calmly select formulations that accurately and comprehensively describe the essence of the problem, often missing very important points. Because of this, repairs may not completely eliminate the problems.
We took the roof as an example. This means that the tenant must know at the time of writing the application which organization is responsible for the condition of the roof (REU, Housing Office, REMP), etc. It is necessary to find out the office hours of the boss and his full name. The statement of claim is drawn up in his name. The sample may be on the information stand in the organization. You can write in free form or in accordance with the sample. It is important that the “header” in the upper right corner is correctly designed. Since this may be a formal reason for refusing to consider the application in an attempt to delay the time until it is convenient for the organization itself.
Questions regarding the claim are written in two copies, one of which remains in the hands of the tenant and is necessary in order to confirm the fact of your appeal and its date.
The document is submitted against the signature of the document’s acceptance by the secretary, boss, chief engineer or in-house lawyer of the organization. The signature is placed on the applicant’s copy indicating the date and position of the person accepting it.
It is possible to send the application by registered mail with notification. Then the applicant will have a notification of delivery by the postal worker.
A telephone message is a rarer method, but it can also be used to report a malfunction. The message is entered in the telephone log, with a number assigned to the message and communicated to the applicant.
It is also useful to remember that repairs in a building where there are no state-rented (non-privatized) apartments, the cost of repairs falls entirely on the apartment owners themselves.
Where to apply for major repairs of an apartment building?
]]> ]]> Contact the management company or the homeowners association with a statement about the need for you to carry out a cap.
repair. Major repairs of common property in an apartment building are carried out on the basis of a decision of the general meeting of owners of premises in the apartment building. The owners of premises in an apartment building at any time have the right to decide to carry out major repairs of common property in an apartment building at the proposal of the person managing the apartment building or providing services and (or) performing work on the maintenance and repair of common property in the apartment building, a regional operator or on their own initiative. By the decision of the general meeting of owners of premises in an apartment building on carrying out major repairs of common property ]]> in this apartment building, the following must be determined or approved: 1) a list of major repairs; 2) cost estimate for major repairs; 3) timing of major repairs; 4) sources of financing for capital repairs.
Application for roof repair in an apartment building sample 2015
The application is completed as usual: in the header the name and address of the management company, the address and full name of the applicant. Further in the center, below, is the word statement.
Afterwards, even lower, the essence of what happened to the roof above your apartment is stated, if you know this, and what the violation of the roof’s tightness led to. It is necessary to list all leaks and damage to the plaster, mold, if any. The more complete the information, the higher the likelihood of a quick repair. If possible, it is better to attach photographs and receipts for the costs of eliminating the consequences in the apartment. If receipts and photos are attached to the application, then you must write “List of attached documents” in the application and list everything.
By the way, it makes sense to have photographs at your disposal so that you can present them if you need to assess the damage to an independent expert.
It is possible that they will not want to accept your application, then there are two options for further action. The first is to send by registered mail with acknowledgment so that you have a receipt. The second way is to try again to serve the documents in front of witnesses, who, if they do not accept the application, will sign your copy, confirming their refusal to accept the application.
Once the application has been accepted, you cannot rest until the actual repair work begins. It is necessary to periodically call the housing and communal services structure to which you submitted the application and find out what stage the preparation for repairs is at. Before the repair begins, the applicant will be visited by a technician who will inspect the damage on the roof and, after determining the location and scope of the necessary work, draw up a report on the identified defects.
Roof repairs can be carried out either by the management company or by a specialized company under a contract.
The repair begins with the fact that, upon request, a master comes and inspects the work area.
If the management company offers you to carry out repairs in the apartment yourself, then it makes sense to agree only in case of serious damage. However, whether to agree to cosmetic repairs or not is something everyone must decide for themselves, based on their own circumstances and capabilities.
Often the management company delays repairs, citing lack of funds. Then you should go to court. Typically, the court will rule in favor of the applicant and award coverage for moral damages.
Sample application for major repairs. How to write an application?
]]> Living on the top floor of an apartment building, you should always be prepared for the possibility of problems with the roof of the building. Water penetrating through the roofing pie leaves unsightly stains on the ceiling of the apartment. In addition, humidity in the premises increases, fungus may appear - the appearance and atmosphere of the home worsens. The question arises about urgent apartment repairs and eliminating the root cause of the troubles. Knowing how to fill out a sample roof repair application can help speed up the process as much as possible. For example, your roof is leaking. It's time to do something about this!
Who to contact and how to contact
The first thing a person experiences when he sees a flood in his own apartment is panic. However, emotions cannot resolve the issue. Only a competent approach will help eliminate the problem. The condition of the roofs of any apartment building is the responsibility of its management company - REU, Housing Office, REMP and similar organizations. Therefore, the first step is to clarify the location and opening hours of the branch you need. In addition, you should immediately find out the name of the boss for whom the claim will be filed.
Every month in utility bills there appears a column “major repairs” or another line with a similar name. That is, funding for the maintenance of the house is regularly withdrawn from the residents, which means that all responsibility lies with those in charge of the building.
Having specified all the coordinates, you can begin filling out the document. There are two possible options:
The application is written independently in any form. The document is drawn up according to a generally accepted template.
Important! Filling out an application in a free style should not be a reason for refusing to accept it.
Roof repair
Homeowners regularly pay for the maintenance of the house and have the right to demand prompt repairs.
The claim is written in two copies, one of which remains in the hands of the owner on whose behalf the document was drawn up. This will confirm the fact that the application was announced, and the date and time of the application will also be recorded.
The document must be handed over to any representative of the management company against signature. This could be a secretary, a clerical representative, an engineer or a lawyer. It is important that the copy of the homeowner bears the signature of the receiving party indicating the following information;
It is possible to submit a request for roof repair by telephone, but this is not advisable. Oral conversation should still be combined with documentary communication. If an oral notification method is used, then the text should be formatted according to the principle of a telephone message - everything is clear, specific and to the point, with the obligatory clarification of information: who accepted and who sent the application.
Important! State the time and date of the telephone application and request that this information appear in the oral application.
]]> ]]> Selecting a contractor
If the house does not have a single municipal or state apartment, repairs will have to be done at your own expense
An application for roof repair must have detailed content. The “header” is filled out as standard - all the details of the management company and the owner of the property are written down.
After the word “Statement” itself, written after a small indent in the middle of the sheet, there should be a detailed description of the trouble that happened. The language of the document is usually official, legal, but the document may have an emotional overtones.
Having indicated the address where the incident took place, it is worth describing in detail its scale and consequences. Don’t be afraid to use numbers, legal clauses, or refer to the responsibilities of the management company. If possible, take and attach photographs to your application. Try to roughly estimate the amount of material damage and indicate this in the text of the document.
The more competent information is collected in a claim, the higher the likelihood of a prompt resolution of the problem. If you are attaching a photo, the result of an examination, or receipts confirming the damage, then be sure to include a list of documents in the text of the application.
Important! It’s worth taking photographs “for yourself.” They will be useful if in the future you have to resort to the services of an independent expert to assess the damage.
Applications are usually accepted without question. However, you should be prepared for the fact that they will try to deny you this right. If this happens, the problem can be solved in two ways:
Send documents by registered mail with notification. Deliver the application in front of witnesses and ask them to sign your copy as proof that the document was given for its intended purpose.
scale of the incident
The application must describe in detail the scale of the incident.
Once the application is written and submitted, the waiting process begins. To prevent it from dragging on, it is worth periodically calling representatives of housing and communal services to find out about the steps they have taken.
In the process of deciding whether to repair the roof, the applicant’s apartment must be visited by a technical worker. He will determine the exact location where roof repair is required, assess the scope of work and draw up a report of defects. Sometimes the last point is omitted, but only in the case of quick organization of repair work.
Activities to eliminate roof defects are carried out by specialists from the management organization or a contractor specially hired by them.
For information! If a specialist from a repair company came upon request and carried out an inspection, then the repair work itself will soon begin.
The housing and communal services should receive a proposal to carry out repairs in the apartment. Here everyone decides for themselves, but it is worth remembering that no one will focus on expensive, high-quality materials. Cheap “cosmetics” will be done, and the only advantage for residents is that the work is carried out free of charge.
For information! You should agree to repair the apartment by the management company’s craftsmen only in case of serious damage. In other cases, it is recommended to refuse the proposed opportunity.
Repair work
The roof repair work is being carried out by a construction company-contractor.
If housing and communal services are delaying making a decision, then you can continue to defend your rights through the courts. Usually such cases are considered in favor of the residents, and some amounts are even assigned to cover moral damages
If unsightly wet spots appear on the ceiling of your apartment, take action immediately. Do not think that the situation will correct itself - this happens very rarely.
A correctly and timely written application will allow you to quickly resolve the problem. And after the roof is put in order, you can live peacefully for several years - even local repairs last for quite a long time.
what work is included in the major renovation of an apartment building
Anyone who has decided to seek a thorough renovation of the house must firmly understand that since with the monthly payment for housing he is also charged the amount for repairs with the replacement of structural elements, like other residents, then the residents, in the event of the planned repair deadlines, have an indisputable right to carry it out. However, difficulties may arise if it is necessary to carry out early repairs due to disruptions in communications, poor-quality sealing of interpanel seams, the appearance of cracks in supporting structures, due to the dilapidation of floors, roofing, and electrical wiring. This is not a complete list of what may be included in the list of works.
According to current legislation, major repairs must occur at intervals of ten to fifteen years. Often, repairs are divided into separate phases, such as replacing water supply pipes or replacing electrical wiring. You shouldn’t bother with electrical wiring, since, as a rule, the wire has aluminum conductors, which are subject to destruction over time and can lead to fires and always lead to a gradual increase in electricity consumption.
So. Whatever the form of management of the operation of the house, the state always allocates funds for major repairs, up to 95 percent of the estimated cost. The housing stock is the responsibility of the state for its condition. Thus, the whole task boils down to ensuring that residents state a sufficiently justified demand for the allocation of budget funds to carry out thorough repairs with the modernization of structural elements.
The first step in resolving the issue is to gather homeowners to discuss the problem. And at the meeting it is necessary to make a principled, informed decision on the importance of repairing the structural elements of the house. The issue of the amount of funds allocated for repairs requires a special decision; it is worthwhile to immediately make a decision at the meeting about a collective appeal to the operating company.
Don’t be surprised if the management company begins to resist in every possible way the implementation of your decision to prepare the house for a comprehensive renovation. It is not uncommon for fake reports to surface about funds allegedly spent on a thorough renovation of your home. Then you will have to submit an application to the inspectorate, which deals with issues related to housing disputes. The document you submitted must contain an undeniable argument that the deadlines were missed and the building was not repaired.
So, you have drawn up an application in two identical versions for home improvement, which is written to the housing office manager. In it, you, as an initiative person or group of people, by decision of the meeting, indicate the address of the house, your personal data, and transfer it to the secretary, making sure that the document is accepted and recorded in the journal of incoming documents, which will be immediately reported by the secretary. You will even be given the number under which the document is registered. You can write down the number on your copy of the application for remembering.
The next step is to wait for the foreman or technician of the site where the house itself is located, and go with him to the site for an inspection and drawing up an Inspection Report on the condition of the house. This is done on the day the application is submitted.
If a professional employee of the management company does not appear within several days, then you have the right to take the next step - write a claim regarding the failure to appear to draw up the Report, of course, also in duplicate, addressed to the same head of the housing office. Again, indicate your house number, your address and phone number. Try to hand over one copy personally to your boss against a signature; if this is not possible, register it with the secretary. Bring the second copy to the housing and communal services department of the local administration. After submitting this application, you must receive a written response from the administration within 30 days, according to the Law.
If the answer is not received, or it is an unsubscribe with a request to get into the situation or a reference to the current lack of funds for repair work, prepare an appeal to the court to the magistrate. It is important not to jump straight to higher courts through the trial court - the case will be returned to it, and you will only waste time.
If the housing office begins to demand a very high amount from residents for repairs, it is necessary to check the amount of the contract and the amount transferred by the housing office to the contractor using bank receipts for payment.
If the quality of the materials or the work itself does not correspond to the quality paid for, independent experts should be invited to give an opinion on deficiencies or substitution of building materials of lower quality. With the received Certificate of Independent Expertise, you need to go to court, and in a statement of claim, ask for a legal decision to remake or bring the repairs to the proper quality and assign this responsibility to the Housing Office at its expense.
Tip 1: How to achieve major renovations in your home
The plaster on the ceiling is swollen and cracked, there is a risk of the ceiling collapsing. Mold spots form in the corners of rooms.
In connection with the above, I ask you to create a special commission to identify damage, determine the scope of work and send a team to repair the roof. since such a response from the public utility service is provided for by Decree of the State Committee of Russia on Housing and Communal Services of March 9, 2004 No. 314.
Attached: F-3, certificate of no debt.
Sincerely (signature) Applicant Petrov V.I.
Day month Year
An application for roof repair should be submitted to the public reception at the housing and communal services service on the reception day.
NECESSARILY!!
Make sure that the application is registered in the incoming correspondence log. Often, careless officials forget to carry out this procedure (or are unwilling), which entails loss and lack of evidence of the existence of this application.
How to write a report about a roof leak?
For the housing and communal services sector, spring is not at all romantic. We are waiting for: falling icicles, snow blocks, clogged water pipes and, of course, leaking roofs.
We have already told you who is responsible for a leaking roof and what to do if it was you who had to run around the apartment with buckets and basins.
How to correctly write a report about a roof leak.
The first step is to report to the housing department, management company or other utility organization servicing the house. The application may be submitted orally and (or) in writing. The first is prompt, but ineffective.
However, if you decide to resort to this method, do not forget to write down the date, time and dispatcher information when calling. The second will take more time, but will be more effective.
How to correctly write a report about a roof leak?
Requisites
Like any other document, this one must begin with the addressee and applicant. In the upper right corner we write “To”: full name of the head of the utility organization, its name and legal address. In the “From” column – your passport details and residential address.
You can also indicate your phone number - it will be useful if utility workers want to contact you urgently.
Next, stepping back, in the middle of the line with a larger point we write the word “Statement”. In this case, this is what is used (not a complaint or claim), since you are declaring that a leak has occurred.
At the end of the document, details such as date and signature (with transcript) are indicated.
Main part
Now let's get to the point. First, indicate that you are the owner (tenant) of the residential premises in which the leak occurred, on the basis of such and such title documents. They can be attached to the application.
Then tell us when the roof leaked - the date and (at least approximate) time; in what place - room, part of it, etc. Describe the nature of the leak - where the water came from (along the walls, from the ceiling), how strong, etc.
Finally, describe the material damage that was caused: what was damaged from the property, what repairs the premises require.
Experts recommend photographing the location of the leak and the damage caused to it. Photographs will be useful when conducting an independent examination or filing a claim. In addition, they can be attached to this application.
Final part
End your statement
should be asked to eliminate the leak, draw up an appropriate act and compensate for the damage: “Based on the above, guided by Article 36 and Article 162 of the Housing Code of the Russian Federation, Article 4 of the Federal Law “On the Protection of Consumer Rights”, paragraph B of Article 40 of the “Rules for the Maintenance of General property in a multi-apartment residential building", Appendix No. 2 of the "Rules and Standards for the Technical Operation of the Housing Stock", please...". Requests should be stated under serial numbers and formulated very clearly.
Links to the regulatory framework are an important point. They demonstrate that you know your rights and will stand up for them.
At the end we also indicate a list of documents attached to the application.
We prepare the application in two copies, one of which we keep for ourselves. You can submit it:
- by mail - registered mail with notification;
- by hand - having received a signature on your copy from the person who registered the application.
If in the latter case the dispatcher refuses to sign or accept the application at all, you can make a corresponding note on the document in the presence of two witnesses and endorse it with the signatures of these witnesses.
Roof leaks are one of the common causes of conflicts between citizens and utility workers. This statement may not be the last one you will write. These may be appeals to the Housing Inspectorate, the Prosecutor's Office or the court.
You can use the presented construction when drawing up any of them (in the case of a statement of claim, do not forget about the rules of jurisdiction and jurisdiction).
kruppy.ru, zhkhacker.ru
Other statements:
Non-profit organization
"Rostov Regional Fund for Assistance to Capital Repairs"
TIN:
6167111598
KPP:
616701001
OGRN:
1136100005579 dated 08/21/2013
OKPO:
24159751
abbreviated name
– NGO “Capital Repair Fund”.
Working day: from 8:30 to 17:30, break from 12:30 to 13:30
Director of the NPO "Capital Repair Fund" -
Vladislav Anatolyevich Kryukov
Deputy Directors of the NGO "Capital Repair Fund": for financial issues - Irina Fedorovna Vdovenko for technical issues - Vasily Vasilyevich Prudnikov
Reception phone/fax:
For questions regarding the calculation of contributions for payment for major repairs, please contact:
Rostov-on-Don. st. M. Gorky, 295, 5th floor, room.
Sample statement of claim for major roof repairs
On imposing the obligation to carry out comprehensive overhaul of an apartment building
I, Daletsky A.V. I am the owner of an apartment in a residential apartment building located at st. Partizanskaya 3. k.1 according to the certificate of ownership. See Appendix No. 3.
Since the construction of our house and its occupancy in 1986, the house has never undergone major renovations. See Appendix No. 5. I have been in correspondence for many years on this matter with operating organizations, but to this day major repairs of the house have not begun, contrary to the request of the regulatory authorities. Housing office No. 8, represented by V.F. Demyanenko, does not refuse to carry out repair work, but refers to the lack of sufficient funds at the moment, and constantly postpones the start of repairs, sending answers to my requests. His last answer, see Appendix No. 6.
In response to requests from residents of the house in 2012 and 2014, inspections of the building were carried out with verbal consent to the need to repair communications located in the basement of the house, replace the roof covering, and replace hidden electrical wiring, broken in many places due to wear and tear of the wires.
We have an expert opinion from NPF Zhilishchnik LLC No. X-03-121471 dated March 23, 2015. see Appendix No. 4.
The expert opinion clearly indicates the unsatisfactory condition of the house and makes the following recommendations:
1. The building needs a major overhaul in accordance with a specially developed project, since the structural design of the house does not provide for partial replacements of structural elements and public communication lines.
2. Before the start of repairs, it is necessary to carry out urgent maintenance repairs of communications in the basement and establish systematic monitoring of the condition of the equipment.
Currently, there is improper implementation of legislation regulating the quality of operation of a residential apartment building on the side of Housing Office No. 8 and a direct violation of Art. 16 of the Law of the Russian Federation “On the privatization of housing stock in the Russian Federation” dated July 4, 1991. for No. 1541-1 as amended on June 11, 2008. This article directly states that the former landlord retains the obligation to carry out major repairs of the house in accordance with the standards for the maintenance, operation and repair of the housing stock. The photographs indicate that the house is not being maintained properly. See Appendix No. 3,4,5. The Government of Moscow is directly responsible for the actions of the landlord, as well as for inaction, and thus, until the completion of the privatization process, responsibility for unsatisfactory maintenance and lack of repairs of the house lies with the Government of Moscow, which is confirmed by the “Review of legislation and judicial practice of the Supreme Court of the Russian Federation”. Federation for the second quarter of 2007", approved. By the Resolution of the Presidium of the Supreme Court of the Russian Federation dated August 1, 2007.
Taking into account legislative acts: Art. 16 Law of the Russian Federation dated July 4, 1991 No. 1541-1 “On the privatization of housing stock in the Russian Federation” (as amended on June 1, 2008), 13.14 Housing Code of the Russian Federation, 131 - 132 Code of Civil Procedure of the Russian Federation
ASK:
Assign the responsibility to the defendant, represented by the Government of Moscow, to carry out a comprehensive overhaul of an apartment building located at the address: Moscow, st. Partizanskaya 3 bldg. 1
APPLICATION:
1. Statement of claim - 4 copies.
2. Receipt for payment of state duty - 1 sub.
3. Copies of state certificates. registration of the plaintiff’s right - 3 copies.
4. Copy of expert opinion No. Ts-10-131656 dated 11/16/2010 - 3 copies.
5. Copy of an extract from the technical passport for the building - 3 copies.
6. Written response to the plaintiff’s application from Housing Office No. 8 - 1 sub.
Laws and regulations governing roof repairs
The rules for carrying out roof repairs in multi-apartment residential buildings can be found in the following laws and regulations:
- Housing Code of Russia (Articles No. 36, 154) (indicates who is responsible for roof repairs, why residents of the house should not do it).
- Federal Law 185-FZ “On the Fund for Assistance to the Reform of Housing and Communal Services” (contains provisions that clearly indicate that current and major repairs of the roof of an apartment building are carried out by the Housing and Communal Services Management Company).
- Resolution No. 6464/10 of the Supreme Arbitration Court of Russia (cases of judicial practice dealing with problems with leaking roofs are described).
- Resolution No. 170 of the Gosstroy of Russia (describes the rules and regulations for the technical operation of apartment buildings, including which organization is responsible for what, and what residents have the right to demand).
- Resolution No. 491 of the Government of the country dated August 13, 2006 (describes the rules for maintaining the common property of an apartment building, including the procedure and conditions for their repair).
When writing complaints, appeals and claims, you can refer to these regulations.
What is a major renovation of an apartment building?
Major repairs involve the replacement and restoration of engineering systems and technical support equipment, defective building structures and structural elements that have lost their reliability due to depreciation or external influence. In other words, these are: sewerage, water supply, gas supply, electrics, roofing, flights of stairs, garbage disposal system, elevators, as well as window and door units. Even canopies over entrances and balconies, loggias, attics and basements, foundations.
The legislation, taking into account the diversity of climatic zones and building projects, allows changes in the list of necessary works.
According to the law, priority repairs are given to objects that were already in need of repairs at the time of privatization, however, we must remember that buildings with depreciation of more than 70 percent are no longer subject to major repairs.
Refusal to pay for major repairs
What should be included with the documents? Your application for major repairs of an apartment building must be accompanied by a certificate of ownership, as well as a copy of your personal account. Based on the decision made on the need for capital work, the general meeting of owners (if the property is to be included in the program) will have to form a special fund for major home repairs and approve the main indicators:
- List of ongoing work.
- Cost estimate.
- Deadlines for completion of work.
- Possible sources for attracting finance.
- Appointment of an authorized representative to sign acceptance certificates.
The rights of residents during major repairs of an apartment building should not be violated, otherwise they retain the right to complain about the actions of the management company.
Financing of capital repairs.
To finance such costly repairs, a capital repair fund is formed, which consists of funds collected when paying for housing, funds arising as a result of economic activities, as well as rental payments from third parties, interest accrued for late payments, interest from the bank if the funds are stored on bank deposit.
The amount of minimum contributions is regulated by law, the Housing Code, and their increase is possible by decision of the owners. Owners of housing located in a dilapidated building or a building subject to demolition (for example, when the land plot under the house is seized by the state) are exempt from paying contributions.
The fund can be credited either to the account by decision of the homeowners, with the determination of payments and the schedule of expenses for repairs, or to the account of the regional operator, who, in addition to accumulating funds in the account and paying for repairs, determines contractors, technically performing the role of the customer of the repairs.
The choice of who will receive the fund for storage is decided by the meeting of residents, who, through their meeting, can at any time change the method of storing the funds. If for some reason the house is subject to demolition, then all accumulated funds will be at the disposal of the owner and divided among the homeowners in proportion to their contributions.
If the depreciation wear and tear of a building is close to 70 percent, and significant funds are needed, major repairs are carried out at the expense of the state budget.
Two quarters before the year of planned capital repairs begins, the regional operator or management company makes a proposal to the owners to consider the amount of financing, volume and list of work. Three months are given to make such a decision. If the decision was not accepted by the owner, the local government body makes this decision for him.
It is permissible to carry out complex repairs by decision of the homeowners of jointly owned property, while repairs to personal property are carried out by the owner independently.
It is not uncommon for property management offices to refuse to compensate for damage caused by roof leaks. Therefore, in order to achieve their rights and receive compensation, residents have to go to higher authorities: district courts, special inspections, in order to satisfy the claim for material costs and moral damage. In practice, you can only lose in court if the documents were drawn up incorrectly and there is no clear evidence confirming the fact of the leak.
Applications for refusal to pay for major repairs
512 and 514, from 8:30 to 17:30, break from 12.30 to 13.30 on visiting days - Tuesday, Thursday or by phone:
(863) 201 79 33,
Legal department
Owners of premises in apartment buildings can report any violations or comments regarding the progress of work on major repairs of apartment buildings by calling 201 81 03 or writing to the e-mail address of the registrar: [email protected]
Email address of the NPO "Capital Repair Fund"
Recommended procedure for requesting information for the media
Request form:
To receive background information, comments or interviews with management, as well as other materials about the activities of the Foundation, you must prepare a letter on the publication’s letterhead signed by the responsible manager (editor-in-chief, department editor).
Request content:
The letter must contain: the main topic (subject of the request), the most complete list of questions, the desired deadline for providing a response, the approximate date of publication of the material or broadcast, contact information of the editorial office and the correspondent (telephone, email address).
Requests are accepted by email or fax to the reception desk. Responses to requests are provided within 7 days (in accordance with the Law of the Russian Federation “On the Mass Media”, Article 40).
The roof is leaking - we will draw up a statement according to the sample
Statement
Frequently asked questions about roof repair and sealing: / Elimination of leaks in the roof of an apartment building made of different materials / Who should carry out the repair of a balcony roof? / The roof of the balcony is rattling, what should I do? / Repairing the balcony roof on the top floor with your own hands / Installing a structure on the balcony roof / Inspecting the technical condition of interpanel seams, roofing and balconies / Who should repair interpanel seams in a house / How to force the management company to seal interpanel seams? / We discover the secrets of correctly writing an application for stitches in the Criminal Code
Complaint about capital repair fund
This may serve as evidence. Review timeframe Once the claim is received by the management company, the review period is 10 business days. This is determined by paragraphs 18 and 21 of the Government of the Russian Federation No. 731. The deadlines for government institutions are regulated by Article 12 of the Federal Law “On the procedure for considering citizens’ applications” and amount to 30 days.
If there is no response, you should contact other authorities. Where to contact if the problem is not resolved For violations related to ongoing repairs, the next authority may be the city housing inspection. This body must monitor the work of the management company.
In addition, you can contact the following organizations: A similar letter is written to all of the above institutions. As you apply to various authorities, the evidence base will accumulate.
Sample applications
69 of the Federal Law of November 15, 1997 N 143-FZ “On acts of civil status”, paragraph 3 of Art. 47 Civil Code of the Russian Federation. 3. Issue a new birth certificate in accordance with paragraph 2 of Art. 73 of the Federal Law of November 15, 1997 N 143-FZ “On acts of civil status”. With the correction of the surname to Yasechik and patronymic to Dmitrievna in accordance with paragraph 2, paragraph 5, article 18 of the Federal Law of November 15, 1997 N 143-FZ “On acts of civil status”. Attachments: 1. Copies of the defendant’s and plaintiff’s passports. 2. A copy of the child’s birth certificate. 3. Certificate of family composition. 4. statement “about child abandonment” ______________ _____________ Date Signature
Complaint about home renovation
Housing Code of the Russian Federation). The Supreme Court of the Russian Federation explained that the law does not establish a limitation on the liability of a regional operator for the consequences of non-fulfillment or improper fulfillment of obligations to carry out major repairs by contractors (Part 6 of Article 182 of the Housing Code of the Russian Federation). Therefore, the reoperator is responsible to the owners for the actions of the contractor with the principle of full compensation for losses. Also, the Supreme Court of the Russian Federation explained the provisions of Part 5 of Art. 178 Housing Code of the Russian Federation. It states that the regional operator compensates the losses of the owners in the amount of contributions made for major repairs in accordance with civil law. But we are talking not only about contributions from a specific owner, but about payments from all owners of all premises of all houses.
