How to competently make a complaint about a secondary school

To the Department of Education

The main issues that this government body decides are the inaction of the school management.

This authority exists only in Moscow. In other cities, you can contact the city or regional department of education.

You can submit your application in person on the days when citizens are received. To do this, you must make two copies of the complaint. One is given to the authority, and the other is certified by the clerk. The second copy is stamped and dated and the entry “Registered” is made. You keep this copy for yourself.

To find out the address of your education department and the schedule for receiving citizens, you need to go to the official website of your city and go to the “Education” section . There will also be an address to which the letter can be sent by mail.

If you decide to send a complaint via Russian Post, use registered mail. In this case, you can be sure that the application has reached the recipient.

We recommend that you attach copies of all documents as evidence, and provide originals only upon request.

The period for consideration of a complaint is 30 days.

How to write a letter to the school principal in case of a problem

Dear Parents!

How often does a situation arise when you need to protect yourself and your child.

Controversial situations are not uncommon at school. And how to solve them competently?

How to make sure that the child doesn’t get “spread rot” later, and so that the teachers don’t get angry.

About this in this article.

First.

It is important to observe the hierarchy of appeals when resolving controversial situations. Of course, you can immediately write to the President.

However, he personally is not aware of your problem, and will send a letter to the City Committee, then to the Education Department, to the district, to the school and... the director will call the teacher.

Therefore, it is better to act consistently.

The hierarchy of conflict resolution in school is approximately as follows:

  1. Conversation with the teacher
  2. Attracting a Deputy Director
  3. Appeal to the director
  4. If the situation has not been resolved within the school, you should contact the education department
  5. Education Committee
  6. Prosecutor's office
  7. Commissioner for Children's Rights

However, no matter how events develop, we are in favor of acting intelligently and competently in difficult situations.

We offer you an example of an appeal to the school director, in which you will only need to insert your own data and describe the current situation in more detail.

For these purposes, we have compiled an appeal that can be sent to each of the above authorities. It is also in this vein that you can build a conversation.

You just need to change the header of the letter.

It is important to note that this appeal was compiled jointly with lawyers and the best methodologists. It emphasizes your literacy, control of the situation and your position.

Please note that this message is for informational and advisory purposes only. You can use it, but be sure to do so based on the child's best interests.

Sample Letter to the School Principal

It is important to know that conversion is not a panacea.

And after it, parents are invited to a conversation. The important thing here is not to lose your composure. And defend your positions clearly, confidently, without shouting or emotion.

Competent resolution of conflicts is possible if parents have good stress tolerance and self-control.

It is sometimes very difficult to maintain it, and this requires special training.

The Psychological Self-Defense coaching program begins on Monday, August 28th.

The program consists of two parts.

The first part is a technical lesson on the types of disputes and communication difficulties that may exist. Typing people according to the type of conflict management. Types of manipulators and types of manipulations. You will learn more than 99% of people know!

Part two - Practical calls between group members

In essence, we become actors and create theatrical productions in which there is a “victim” and a “manipulator”

Everyone will have roles and situations.

Live, you act out the proposed conflict and try to defend your opinion.

Then we analyze what worked, what didn’t and why.

The situations will be different:

  • Household: a dispute with a husband or mother-in-law, a dispute in a store, a conflict with a teacher, school)
  • Professional (conflict with superiors, colleagues, clients)
  • Social (negative provoking comments, public criticism)

The task is to learn techniques of psychological self-defense. Psychological aikido, in essence.

The skill of psychological self-defense is extremely important both in personal life and in the professional sphere.

How is the call going?

We break into pairs and each group has its own scenario.

Next, two participants in the situation enter the room with a microphone (we will help resolve the technical issue) and defend their position.

The others are listening.

Then a general analysis.

Last year the program was held, it was a bomb.

The girls still remember that their lives after the program were divided into “before” and “after.”

The training is VERY POWERFUL. PRACTICE is the most important feature in it. Without her there would not have been such results. She clarified a lot of things for me. I saw my mistakes from the outside. For me, the conversation between the two Ans (the penultimate call) was shocking. How can we reach an agreement without a fight so that everyone wins? I believed that there must be a 100% victory for one of the participants in the conversation

The cost of psychological self-defense coaching is 15,000 rubles.

As usual, at the very start of the program launch, the best prices are available.

Today until the end of the day the program has the best price for participation.

Participate at starting prices

If you are often pushed around, find it difficult to say “no,” or have to resolve conflicts a lot and often, or if you freeze like a rabbit in front of a boa constrictor when pressure is placed on you, then this program will help you learn to control yourself and the situation.

You will also learn not to freeze and get lost when people shout at you.

Recognize it and succumb to the manipulations of others.

And you can teach your children to protect themselves. Because often it is children who are defenseless against the lawlessness of adults.

Most children also, out of fear and not knowing what to do, do the wrong things, which can have very dire consequences.

  • Little girls are silent when adults pester them
  • Teenage girls can't utter a scream when they're being raped
  • Boys are beaten by their peers and forced to remain silent under threat of violence
  • Teenagers give phones to gopniks
  • Students don't tell their parents that teachers are yelling.
  • Children are afraid to tell adults about what happened to them and this happens again

The Psychological Self-Defense program is the basis of life in modern society, because in stressful situations you need to be able to stand up for yourself and not get confused.

Moreover, this is a program where analyzing other people's actions is incredibly useful. Because from the outside you see what you don’t notice in yourself.

I want to learn psychological self-defense techniques

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To the Ministry of Education

The first and most important way is to file an electronic complaint. To do this, you just need to fill out a ready-made form on the official website.

Enter your email address to receive a response letter. Registration of an application cannot last longer than three days. At this time, the complaint is recorded and distributed to a specific department of the Ministry of Education.

It is possible to make an appointment with the Deputy Minister of Education or directors of departments. You can find out the reception schedule by following the link.

You can get an appointment with the Minister of Education through the Public Reception of the Government of the Russian Federation.

You can send a letter via Russian Post to two addresses: 125993, Moscow, st. Tverskaya, 11, GSP-3 and 117997, Moscow, st. Lyusinovskaya, 51. Again, be sure to order a delivery notification so that you know from what time the consideration period begins. Moreover, in the event of a trial, such notifications will serve as evidence that you have contacted a number of authorities.

The review period is 30 days.

Complaint to protect the rights of the child

It is difficult to act calmly when your own children are suffering. But in order to defend their interests, you need to correctly draw up a complaint, clearly deciding where to submit it: to the education department or to the prosecutor's office.

There are no clear requirements for this document. However, this does not mean that it can be written in free form. A mandatory element of the complaint is the “header”, in which the addressee is indicated and who is submitting the application. It is also worth noting that anonymous requests are not considered by law. But an exception is possible: if we are talking about terrorism, a threat to life and health.

After the header you need to write the word “Complaint”. Then follows basic information: reasons for contacting the relevant department or prosecutor’s office, circumstances and facts. Whatever the reasons for the conflict, it is worth presenting the data dryly, without resorting to insults and restraining emotions.

In any complaint, you must clearly name the perpetrators and write your own demands. They can be different: bring the official to justice, take measures to restore the rights and freedoms of the child.

To Rospotrebnadzor

Complaints are filed with this authority if the sanitary condition of the educational institution does not meet established standards, or if there is a risk to the health of employees on the territory of the institution (this could be a nearby construction site).

STD

You can file a complaint in person. This can be done from Monday to Thursday from 13.00 to 16.00 and on Friday from 10.00 to 13.00.

You need to come to the address: Moscow, Vadkovsky lane. d. 18 p. 5.7. Appeals can also be sent to the same address via Russian Post.

When receiving citizens in person, take your identification document with you.

It is possible to report violations to the school director by calling the hotline 8-800-100-00-04.

The easiest way to send a complaint is to write it on the official website by filling out a ready-made form. To do this you need to follow the link.

The maximum review period is 30 days. If you would like your complaint to be considered faster, submit your application directly to the territorial office.

To whom do the district schools report?

Inheritance of the obligatory share is carried out simultaneously with the acceptance of the inheritance with other heirs.

The daughter can bring the 2-NDFL certificate herself.

The Resolution of the Plenum of the Armed Forces of the Russian Federation dated May 29, 2012 No. 9 “On judicial practice in inheritance cases” establishes:

31. When determining inheritance rights in accordance with Articles 1148 and 1149 of the Civil Code of the Russian Federation, it is necessary to keep in mind the following:

a) disabled people in these cases include:

minors (clause 1 of Article 21 of the Civil Code of the Russian Federation);

citizens who have reached the age that gives them the right to establish an old-age labor pension (clause 1 of Article 7 of the Federal Law of December 17, 2001 N 173-FZ “On Labor Pensions in the Russian Federation”), regardless of the assignment of an old-age pension to them.

Persons who retain the right to early assignment of an old-age labor pension (Articles 27 and 28 of the said Federal Law) are not classified as disabled;

citizens recognized in accordance with the established procedure as disabled people of groups I, II or III (regardless of the assignment of a disability pension to them);

b) the circumstances associated with the citizen’s incapacity for work are determined on the day the inheritance is opened. A citizen is considered disabled in cases where:

the day of his coming of age coincides with the day of opening of the inheritance or is determined by a later calendar date;

the day of his birth, which is associated with reaching the age that gives the right to establish an old-age labor pension, is determined by a date earlier than the day of opening of the inheritance;

his disability was established from the date coinciding with the day of opening of the inheritance or preceding this day, indefinitely or for a period until the date coinciding with the day of opening of the inheritance, or until a later date (clauses 12 and 13 of the Rules for recognizing a person as a disabled person, approved by the Decree of the Government of the Russian Federation dated February 20, 2006 N 95 “On the procedure and conditions for recognizing a person as disabled”);

c) a person who received from the deceased for a period of at least a year before his death - regardless of family relations - full maintenance or such systematic assistance that was for him a constant and main source of livelihood, regardless of receiving his own earnings, pensions, scholarships and other payments. When assessing the evidence presented in support of being a dependent, the ratio of the assistance provided by the testator and other income of the disabled person should be assessed.

If a notary refuses to formalize your daughter’s obligatory share, she has the right to go to court.

To the prosecutor's office

It is best to personally go to the highest law enforcement agencies and give a statement to the authorities. The prosecutor's office must register your complaint . To do this, take two copies with you in the same way as when applying to the Department of Education.

You can use the services of Russian Post and send a letter through this service. The address of the territorial office can be found on the official website of your city.

This authority must consider the application no later than 30 days from the date of submission of the application.

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